Help centre
Frequently asked questions
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Membership
Is there a joining fee?
No joining fees and no lock-in contracts. Pay monthly and cancel any time with 30 days' notice.
Can I freeze my membership?
Yes, you can pause for up to three months a year at no cost.
Do you offer student discounts?
Students get 20% off any plan with a valid student ID.
Classes
How do I book a class?
Book in the PulseFit app or at the front desk. Classes open for booking 7 days ahead.
I'm a beginner. Where should I start?
Book a free assessment. A coach will recommend classes that match your level and goals.
The gym
Is the gym really open 24/7?
Yes. Members get 24/7 access with the app. Staff are on site from 6am to 10pm.
Is there parking?
Free parking for members is available behind the building.